We are not able to modify or refund bank transfers, so make sure to double-check everything before confirming a transfer. Alternatively, we will be happy to process a refund of the transfer for you. Transfers can be edited provided that they have not been picked up yet.
Please make sure that you give the correct details to our customer service agents. Taptap Send can always change the mobile number and/or the name of your recipient. What can you do if you send money to the wrong person or to the wrong number? You can send funds up to the maximum limits permitted by our standard sending policies.
We will simply charge a small % on the exchange rate and will not charge any extra fees at all. How much will you pay to send to Morocco? You can also send bank transfers to Attijariwafa Bank, the money is received instantly and without cashout fees! Note that only transfers to “comptes enregistrés Dirham convertibles” ou “Dirham ordinaire” are possible. Information and TAP Miles&Go requests Select this option if you have any queries or concerns about the TAP Miles&Go Program. You can send money through CashPlus for cash pick up, the money is available instantly and there are no cashout fees! Information and general requests Send us your queries and requests for clarification about TAP and its services.
